Privacy & support

What we keep

• Your account: your name, email address and profile picture, from the email link, Google or Facebook sign-in you use.
• Your beta application: why you want to test the beta and how you found us.
• Your work: the customers you add with their measurements, your projects and folders, and your settings.

We use this only to run Pattern Wear for you. We don't sell it, share it with advertisers or use it for anything else.

When we look at your account

Pattern Wear is in beta, so things will sometimes go wrong. To find out why, or to help when you ask for support, an admin can open the app as you: they see your customers, projects and patterns the way you see them.

• We do this only to fix a problem in the beta or to give you support, never out of curiosity.
• It is read-only: while viewing, nothing in your account can be changed, added or deleted.
• It stops by itself after two hours at most.
• Every time it starts and stops is logged, with who did it and when.

Want to know whether we looked at your account? Ask us and we'll tell you from the log.

Support, questions and deleting your account

Reply to any email you got from Pattern Wear. That's also how to ask us to delete your account: your account, customers, projects and folders are then deleted for good.